Privacy Notice (KVKK)

Personal Data Protection (KVKK) Disclosure Statement

1. Data Controller

Under Turkish Personal Data Protection Law No. 6698 (“KVKK”), your personal data is processed by SGATOUR KONGRE ORGANİZASYON ULAŞIM HİZMETLERİ SANAYİ VE TİCARET ANONİM ŞİRKETİ as the data controller, within the scope described below.

Address: Oruçreis Mah. Tekstilkent Cad. Tekstilkent Sitesi B09 Blok No: 10AA İç Kapı No: 110 Esenler / İstanbul
E-mail / Contact: info@sgatour.com.tr
Phone: +90 212 418 70 10

2. Purposes of Processing

Personal data you share through our website — such as name, surname, e-mail address, phone number, flight information and transfer/location details — is processed for the following purposes:

• Planning and carrying out reservation and transfer operations (vehicle assignment, driver dispatch, etc.),
• Fulfilling the requirements of the Distance Sales Agreement for services you purchase through our site,
• Measuring feedback via digital survey forms and QR-code systems to improve customer satisfaction and audit service quality,
• Fulfilling obligations arising from applicable legislation.

3. Method of Collection and Legal Basis

Your personal data is collected electronically through reservation forms, contact channels or digital forms on our website. It is processed on the legal grounds of the establishment and performance of a contract, the legitimate interests of the data controller, and compliance with legal obligations.

4. Transfer of Personal Data

Your personal data is not shared with third parties for commercial purposes. It may be shared only to the extent necessary with our business partners and legally authorised public authorities in order to carry out the transfer operation.

5. Your Rights Under Article 11 of the KVKK

As a data subject, by applying in writing or by legally recognised electronic means, you have the right to:

• Learn whether your personal data is processed,
• Request information if your data has been processed,
• Learn the purpose of processing and whether the data is used accordingly,
• Know the third parties to whom your data is transferred, domestically or abroad,
• Request correction of incomplete or inaccurate data,
• Request deletion or destruction of your data in line with the KVKK,
• Request that correction/deletion be notified to third parties to whom the data was transferred,
• Object to a result arising against you from analysis solely by automated systems,
• Claim compensation for damages arising from unlawful processing of your data.

You may contact us at any time using the contact details above regarding your questions or requests to exercise your rights.